Terms and Conditions of Service

Effective Date: June 1, 2025

Introduction

These Terms and Conditions of Service ("Terms") govern the access to and use of the Services (as defined below) provided by "careeo.tech" ("careeo.tech", "we", "us", "our"). These Terms define the legal relationship between careeo.tech and two distinct categories of users:

1. "Clients": Refers to companies, organizations, or agencies that register for and utilize our Services for recruitment and interviewing purposes, typically involving a paid subscription or service agreement.
2. "Individual Users": Refers to individuals who access and use our Services, which may include participating in interviews initiated by our Clients.

References to "you" or "your" throughout these Terms shall refer to either a Client or an Individual User, as applicable to the context of the specific provision. careeo.tech and each Client or Individual User are each referred to as a "Party" and collectively as the "Parties".

By accessing or using the Services, you, whether a Client or an Individual User, represent and warrant that you are lawfully able to enter into contracts. If you are accepting these Terms on behalf of an entity (such as your employer, as a Client representative), you represent and warrant that you have the legal authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use the Services.

1. Definitions

1.1. "Affiliate(s)" means, with respect to either Party, any entity that directly or indirectly controls, is controlled by, or is under common control with that Party. "Control" means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of voting securities, by contract, or otherwise.

1.2. "Client" means the company, organization, or agency that registers for and uses the Services for recruitment and interviewing purposes, as described in the Introduction.

1.3. "Individual User" means an individual who accesses and uses the Services, including participating in interviews initiated by a Client, as described in the Introduction.

1.4. "Personal Information" means any information that relates to an identified or identifiable natural person, as further described in our Privacy Policy.

1.5. "Platform" means careeo.tech's AI-powered voice and video interviewing platform, accessible via the Website, through which the Services are provided.

1.6. "Services" means the AI-powered voice interviewing platform, related tools, features, content, documentation, and support provided by careeo.tech, including any updates or modifications thereto made available by careeo.tech from time to time.

1.7. "User Content" means any data, information, audio recordings, transcripts, text, responses, or other materials submitted, uploaded, recorded, generated, or otherwise made available by or for the Client or Individual User through the Services.

1.8. "Website" means careeo.tech's website, currently located at https://careeo.tech.

2. Acceptance and Modification of Terms

2.1. Your access to and use of the Services is conditional upon your acceptance of and compliance with these Terms. By accessing or using the Services, you agree to be bound by these Terms.

2.2. careeo.tech reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we may (but are not obligated to) provide notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

2.3. Changes will be effective immediately upon posting the revised Terms on the careeo.tech website. You are responsible for regularly reviewing these Terms. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

3. Use of Services

3.1. Compliance. You agree to use the Services only for lawful purposes and in accordance with these Terms, all applicable laws and regulations (including, without limitation, data privacy laws, employment laws, and anti-discrimination laws). Clients, in particular, agree to ensure their use of the Services, including interview questions and hiring practices, complies with all applicable employment and anti-discrimination laws in relevant jurisdictions. The Services are not intended for use by individuals under the age of 13. By using the Services, you confirm you are at least 13 years old. If you are under 18, you represent that you have reviewed these Terms with your parent or guardian. Please refer to our Privacy Policy for more details on Children's Privacy.

3.2. Restrictions. You agree not to (and not to permit any third party to): a. Use the Services for any unlawful, fraudulent, discriminatory, harassing, or abusive purpose; b. Attempt to gain unauthorized access to the Services, related systems, or networks; c. Interfere with or disrupt the integrity or performance of the Services or the data contained therein; d. Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of the Services; e. Modify, translate, or create derivative works based on the Services; f. Submit, record, or process User Content without obtaining all necessary consents from individuals involved, as required by applicable privacy laws (including laws related to biometric data where applicable); g. Submit User Content that infringes any intellectual property rights, privacy rights, or is otherwise unlawful or harmful (including containing viruses, worms, or other malicious code).

4. User Accounts

4.1. To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.2. You are responsible for safeguarding your account password and any other credentials used to access the account. You agree not to disclose your password to any third party.

4.3. You are responsible for all activities that occur under your account, whether or not you authorized them. You must notify careeo.tech immediately of any suspected or actual unauthorized use of your account or any other breach of security.

5. Intellectual Property Rights

5.1. careeo.tech IP. The Services, including all underlying technology, software, text, graphics, logos, features, functionality, and content (excluding User Content), are and will remain the exclusive property of careeo.tech and its licensors. The Services are protected by copyright, trademark, and other applicable laws and international treaties. Nothing in these Terms gives you a right to use the careeo.tech name or any of the careeo.tech trademarks, logos, domain names, and other distinctive brand features.

5.2. License Grant. Subject to your compliance with these Terms, careeo.tech grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes or personal use, as applicable.

6. User-Generated Content

6.1. User Content Ownership and Privacy. You retain all ownership rights in your User Content. The processing of Personal Information within User Content is governed by our Privacy Policy, incorporated herein by reference.

6.2. License for Service Provision. By submitting, creating, or otherwise providing User Content on or through the Services, you grant careeo.tech a limited, non-exclusive, royalty-free, worldwide, sublicensable, and transferable license to use, reproduce, store, transmit, modify, adapt, and display your User Content solely for the following purposes: a. To provide, maintain, and support the Services to you and relevant Clients (e.g., enabling Clients to view interview recordings and transcripts). b. To secure the Services and prevent fraud or misuse. c. To comply with legal obligations.

6.3. License for Service Improvement and AI Training. For the purpose of improving and developing the Services, including training and refining careeo.tech's artificial intelligence models and algorithms, you grant careeo.tech a perpetual, irrevocable, royalty-free, non-exclusive, sublicensable, and transferable license to use User Content, provided such use occurs only after the User Content has been anonymized or de-identified such that it can no longer reasonably identify you or any other individual. careeo.tech shall not attempt to re-identify any anonymized or de-identified User Content. This license explicitly excludes the use of User Content for third-party advertising or marketing.

6.4. Data Confidentiality and Access. careeo.tech will not publicly display User Content or share it with unauthorized third parties. Access to User Content is restricted to authorized careeo.tech personnel and relevant Clients (for Individual User content) as necessary for Service provision or as required by law.

6.5. Representations and Warranties. You represent and warrant that: a. You own or have all necessary rights, licenses, consents, and permissions to grant the licenses set forth in Sections 6.2 and 6.3; b. The User Content and its submission or use through the Services does not and will not infringe, misappropriate, or violate any third-party rights (including intellectual property rights, privacy rights, or publicity rights); c. The User Content complies with Section 3.2(g) and all applicable laws; and d. The User Content is free from viruses, worms, Trojan horses, or other malicious code. e. If you are a Client, you further represent and warrant that you have obtained and will maintain all necessary consents, permissions, and rights from all relevant Individual Users for the collection, recording, processing, storage, and sharing of their User Content through the Services, and that your creation and use of User Content, and your overall use of the Services, comply with all applicable employment, anti-discrimination, and data privacy laws in all relevant jurisdictions.

6.6. User Responsibility for Content. Careeo.tech assumes no responsibility or liability for User Content. You are solely responsible for your User Content and the consequences of its submission and use within the Services. Clients are solely responsible for all User Content submitted by them or on their behalf, and for ensuring their use of the Services complies with all applicable laws related to their hiring practices, including employment, anti-discrimination, and data privacy laws.

7. Privacy and Data Protection

7.1. Data Processing. The collection, use, sharing, and protection of your Personal Information and User Content are governed by our Privacy Policy, which is incorporated by reference into these Terms.

7.2. Data Processing for Clients. When careeo.tech processes Personal Information on behalf of a Client in connection with the Services, the Client shall be the data controller, and careeo.tech shall act as the data processor. In this capacity, careeo.tech processes Personal Information solely on the Client's documented instructions, ensures personnel confidentiality, implements appropriate security measures, and assists the Client in fulfilling its obligations related to data subject rights and data breaches, taking into account the nature of processing and available information. careeo.tech will make available necessary information for compliance demonstrations and contribute to Client-mandated audits. At the Client's discretion, careeo.tech will delete or return Personal Information upon service termination, unless legal retention is required. The Client, as the data controller, bears sole responsibility for establishing the lawful basis for processing, obtaining all necessary consents and notices, ensuring data accuracy and lawfulness, and complying with all applicable data protection laws, including international data transfers. These Terms, together with the Privacy Policy, constitute the data processing agreement between careeo.tech and the Client.

7.3. Security Measures. careeo.tech implements reasonable administrative, physical, and technical security measures designed to protect information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, you acknowledge that no security system is impenetrable, and careeo.tech cannot guarantee the absolute security of your information.

8. Third-Party Services

8.1. External Links and Integrations. The Services may contain links to or integrations with third-party websites, services, or resources that are not owned or controlled by careeo.tech. careeo.tech does not endorse and is not responsible or liable for the content, products, services, privacy policies, or practices of any such third-party services. You access and use such third-party services solely at your own risk.

8.2. Sub-processors. careeo.tech utilizes third-party service providers (sub-processors) to assist in delivering the Services, including for core functionalities like AI-powered transcription and analysis. While these providers process User Content, careeo.tech remains responsible for their processing activities on its behalf in accordance with the terms of the Privacy Policy and Section 7.2. You acknowledge and agree to careeo.tech's use of such sub-processors.

9. Termination

9.1. Termination by careeo.tech. We may suspend or terminate your access to and use of the Services, at our sole discretion, at any time and without notice or liability to you, for any reason or no reason, including but not limited to your breach of these Terms.

9.2. Termination by You. You may terminate these Terms by discontinuing use of the Services and closing your account.

9.3. Effect of Termination. Upon termination of these Terms: (a) the license granted to you in Section 5.2 will immediately cease; (b) you must cease all use of the Services; (c) careeo.tech may delete or anonymize your User Content in accordance with our Privacy Policy and data retention practices, subject to the license grant in Section 6.1 which survives termination.

9.4. Survival. The following Sections shall survive any termination or expiration of these Terms: 1 (Definitions), 5.1 (careeo.tech IP), 6 (User-Generated Content), 7 (Privacy and Data Protection, excluding ongoing security obligations for active use), 9.4 (Survival), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 13 (Governing Law and Jurisdiction), 14 (Miscellaneous), and any other provisions that by their nature should survive.

10. Disclaimer of Warranties

10.1. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CAREEO.TECH AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10.2. CAREEO.TECH DOES NOT WARRANT THAT: (A) THE SERVICES WILL BE SECURE, UNINTERRUPTED, TIMELY, OR ERROR-FREE; (B) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (C) ANY RESULTS OR OUTPUT OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, OR COMPLETE; OR (D) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

11. Limitation of Liability

11.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CAREEO.TECH OR ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF CAREEO.TECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR RELATING TO: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY USER CONTENT OBTAINED FROM THE SERVICES; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR USER CONTENT; OR (E) ANY OTHER MATTER RELATING TO THE SERVICES.

11.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF CAREEO.TECH AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL FEES PAID OR PAYABLE BY YOU TO CAREEO.TECH FOR THE USE OF THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (II) ONE HUNDRED EUROS (€100 EUR).

11.3. THE LIMITATIONS IN THIS SECTION 11 APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

12. Indemnification

12.1. You agree to defend, indemnify, and hold harmless careeo.tech, its Affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your access to or use of the Services; (b) your User Content, including any claim that it infringes or violates third-party rights or applicable laws; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your negligence or willful misconduct. careeo.tech reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate in asserting any available defenses.

13. Governing Law and Jurisdiction

13.1. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ukraine.

13.2. Each Party irrevocably agrees that the courts of Ukraine shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

13.3. This choice of law and jurisdiction does not prevent the application of any mandatory consumer protection or data privacy laws of your country of residence where applicable (e.g., GDPR for residents of the European Economic Area/UK, or similar laws in other jurisdictions).

13.4. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

14. Miscellaneous

14.1. Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

14.2. Waiver. No waiver by careeo.tech of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of careeo.tech to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

14.3. Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without careeo.tech's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. careeo.tech may freely assign or transfer these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets related to these Terms. Subject to the foregoing, these Terms will bind and inure to the benefit of the Parties, their successors, and permitted assigns.

14.4. Notices. Any notices or other communications required or permitted hereunder shall be in writing and given: (i) by careeo.tech via email (to the address associated with your account) or by posting within the Services; or (ii) by you via email to team@careeo.tech or to such other addresses as careeo.tech may specify in writing. Notices by email will be deemed given on the date of transmission.

14.5. Force Majeure. Neither Party shall be liable for any failure or delay in performance under these Terms (except for payment obligations) due to events beyond its reasonable control, including but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials, or widespread failures of the internet or telecommunications networks.

14.6. Relationship of the Parties. The Parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the Parties.

14.7. Entire Agreement. These Terms, together with the Privacy Policy and other agreements explicitly incorporated by reference, constitute the entire and exclusive understanding and agreement between careeo.tech and you regarding the Services, and supersede and replace all prior oral or written understandings or agreements between careeo.tech and you regarding the Services.

15. Contact Information

For any questions about these Terms, please contact careeo.tech at:

Email: team@careeo.tech
Website: https://careeo.tech